Constructive criticism of the schools is welcomed by the Board whenever it is motivated by a sincere desire to improve the quality of the educational program or to equip the schools to do their tasks more effectively.
Members of the Walton County Board of Education have confidence in the professional staff and desire to support their actions in order that they are free from unnecessary, spiteful, or negative criticism and complaint.
This policy does not supersede any employee’s or citizen’s right to contact Board members directly. However, whenever a complaint is made directly to the Board as a whole or to a Board member as an individual, it will be referred to the administration for study and possible solutions.
The Board advises the public that the proper channeling of and most effective way to resolve complaints is as follows:
Athletics & Extracurricular Activities | Curriculum & Instruction | Discipline |
Coach/Sponsor Athletic Director (if athletics) Assistant Principal Principal Grade-Level Director Deputy Superintendent Superintendent School Board Member
| Teacher Assistant Principal Principal Grade-Level Director Assistant Superintendent Superintendent School Board Member State Department of Education | Teacher
Assistant Principal
Principal
Grade-Level Director
Deputy Superintendent
Superintendent
School Board Member
State Department of Education |
Personnel | Special Education | Transportation |
Assistant Principal Principal Grade-Level Director Chief of Human Resources Deputy Superintendent Superintendent School Board Member State Department of Education | Teacher Assistant Principal Principal Grade-Level Director Director of Special Education Assistant Superintendent Superintendent School Board Member State Department of Education | Assistant Principal Principal Grade-Level Director Director of Transportation Deputy Superintendent Superintendent School Board Member State Department of Education |
The Board will consider hearing citizen complaints when they cannot be resolved by the administration. Matters referred to the Board must be submitted in writing and include the address, contact phone number, and signature of the complainant. The submission should be specific in terms of the action desired.
After reading such complaints, and if more information that might challenge or question the good name or character of an individual is needed, the Board shall consider this in Executive Session. The Board will not consider or act on complaints that have not been explored at the appropriate administrative level or if the appropriate chain of command has not been attempted.