Common Causes for Broken Chromebooks:
Carrying Chromebooks with lid open
Chromebooks power up quickly, so it is safer to shut the lid when transporting.
Carrying Chromebooks by the screen
Too much pressure by your fingers causes damage to the LCD in the screen.
Not gently removing headphones or earbuds.
Headphone jacks can easily break off in the Chromebook.
Closing the lid with pencils, earbuds and cords, pens, etc. laying on the keyboard
Closing the lid with items on the keyboard will damage the LCD screen.
Leaving the Chromebook on the floor or sitting in a chair.
Chromebooks can get stepped on and/or sat on and crushed.
Having food or drinks near the Chromebook.
Liquids and food get inside the keyboard causing the keyboard to have to be replaced.
*Items below are just some common repairs. For any repair needed that isn’t listed, the student will be provided the cost after evaluation of the damaged unit.
Cost for Repair
Replace keys on keyboard (not a keyboard replacement)
Headphones broke off in jack (if motherboard is still functional)
Broken LCD screen
Keyboard replacement (3120 - old model/3180-new model)
Loss, stolen or willful damage to chromebook
**If students are diligent about following school procedures, damages are not likely to occur.